Privacy Policy

Last updated: April 5, 2025

1. Introduction

Aso Pilot ("we", "us", or "our") operates the Aso Pilot platform, an App Store Optimization tool. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read it carefully. If you disagree with its terms, please discontinue use of the platform.

2. Information We Collect

We collect information in the following ways:

  • Account data – When you register, we collect your name, email address, and password (hashed). If you sign in via a third-party provider (e.g., Google), we receive basic profile information from that provider.
  • Usage data – We log interactions with the platform such as keyword searches, metadata generation requests, and feature usage, along with timestamps and IP addresses.
  • Payment data – Billing information (e.g., card number, billing address) is processed directly by our payment provider (Stripe) and is not stored on our servers. We store only a token reference and subscription status.
  • Device & technical data – Browser type, operating system, referring URLs, and other standard web analytics signals collected via cookies and similar technologies.

3. How We Use Your Information

We use the collected information to:

  • Provide, operate, and improve the Aso Pilot platform
  • Process transactions and send related billing notifications
  • Send service announcements, security alerts, and support messages
  • Respond to your comments and questions
  • Monitor usage to detect and prevent abuse or fraudulent activity
  • Comply with legal obligations

We do not sell your personal information to third parties, and we do not use it for advertising purposes.

4. Data Sharing & Third Parties

We may share your information with trusted service providers who assist us in operating the platform:

  • Stripe – payment processing
  • Infrastructure providers – hosting and database services (e.g., Vercel, PlanetScale)
  • Analytics providers – aggregated usage metrics

All third-party providers are contractually obligated to keep your information confidential and to use it only for the services they provide to us. We may also disclose your information if required by law or to protect the rights and safety of our users.

5. Data Retention & Deletion

We retain your personal data for as long as your account is active or as needed to provide you with our services. You may request deletion of your account and associated data at any time by contacting us at the address below. We will process your request within 30 days, subject to any legal retention obligations.

6. Security

We implement industry-standard technical and organizational measures to protect your information — including TLS encryption in transit, hashed credential storage, and access controls. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

7. Cookies

We use cookies and similar tracking technologies for the following purposes:

  • Essential cookies – required for authentication and session management
  • Analytics cookies – help us understand how visitors use the platform

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Some features of the platform may not function properly without cookies.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to access the personal data we hold about you
  • Right to rectification of inaccurate or incomplete data
  • Right to erasure ("right to be forgotten")
  • Right to data portability
  • Right to object to or restrict processing

To exercise any of these rights, please contact us at privacy@asopilot.com. EU/EEA residents may also lodge a complaint with their local data protection authority.

9. Children's Privacy

Our service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the platform after changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Aso Pilot
Email: privacy@asopilot.com